Frequently Asked Questions
Frequently Asked Questions
This is probably our most asked question, and here's why:
Paper towels just aren't skin-friendly. They're treated with chemicals like bleach and formaldehyde and are super rough on your skin, which can lead to acne and irritation. They also leave behind lint, which just isn't good for irritation either.
pureskin® daily clean facial towels are the complete opposite—soft, chemical-free, ultra-absorbent, and specifically designed to care for your skin.
Paper towels just aren't skin-friendly. They're treated with chemicals like bleach and formaldehyde and are super rough on your skin, which can lead to acne and irritation. They also leave behind lint, which just isn't good for irritation either.
pureskin® daily clean facial towels are the complete opposite—soft, chemical-free, ultra-absorbent, and specifically designed to care for your skin.
We get it—washing your towels more often may seem like a simple solution.
But studies show that bacteria can survive multiple wash cycles. Plus, traditional towels have a rough texture that can irritate your skin, inflame acne, and leave behind lint.
But studies show that bacteria can survive multiple wash cycles. Plus, traditional towels have a rough texture that can irritate your skin, inflame acne, and leave behind lint.
Great question! We understand the concern, but think of it this way: constantly rewashing your towels uses a significant amount of water, energy, and detergent, which also contributes to waste.
That's why we made sure our pureskin® daily clean facial towels are biodegradable. They break down naturally and won't add to landfills.
That's why we made sure our pureskin® daily clean facial towels are biodegradable. They break down naturally and won't add to landfills.
That's a valid question. It might seem pricey at first glance, but hear us out.
pureskin® is an alternative to those 10-step skincare routines and $70 serums that add up fast.
We're trying to get the message out there that prevention works better than treatment (hint: it's more affordable too). Our mission is to replace unnecessary steps and products in your routine and actually give your skin a real chance to heal.
pureskin® is an alternative to those 10-step skincare routines and $70 serums that add up fast.
We're trying to get the message out there that prevention works better than treatment (hint: it's more affordable too). Our mission is to replace unnecessary steps and products in your routine and actually give your skin a real chance to heal.
Totally get it. And honestly, we recommend trying other brands and comparing them for yourself!
Before my brother and I started pureskin®, we were using other brands too. We noticed a strong, unpleasant odor (some say it smells like gasoline), and when we dug deeper, we found out many were using disposable synthetic materials. That made us question if their towels were truly chemical-free.
That's one of the big reasons we created pureskin®. Our facial towels are made with 100% pure cotton—no synthetics, no weird smells—just completely fresh, soft, and gentle. Try us out and feel the difference! We even have a 60 day money-back guarantee, so there's no risk!
Before my brother and I started pureskin®, we were using other brands too. We noticed a strong, unpleasant odor (some say it smells like gasoline), and when we dug deeper, we found out many were using disposable synthetic materials. That made us question if their towels were truly chemical-free.
That's one of the big reasons we created pureskin®. Our facial towels are made with 100% pure cotton—no synthetics, no weird smells—just completely fresh, soft, and gentle. Try us out and feel the difference! We even have a 60 day money-back guarantee, so there's no risk!
We've got your back with our 60-day money-back guarantee.
Here's how it works:
1. Use your daily clean facial towels daily and give them a real shot—most people start seeing improvements in skin redness, acne, and irritation within a few weeks.
2. Still not feeling it? Just reach out within 60 days.
3. We'll refund you 100%, no questions asked.
If you ordered more than one box, we'll send you a prepaid return label for the unused boxes. Keep the first one on us. Even if it's opened and used, it's yours to keep.
We just want you to feel good in your skin. 🩵
Here's how it works:
1. Use your daily clean facial towels daily and give them a real shot—most people start seeing improvements in skin redness, acne, and irritation within a few weeks.
2. Still not feeling it? Just reach out within 60 days.
3. We'll refund you 100%, no questions asked.
If you ordered more than one box, we'll send you a prepaid return label for the unused boxes. Keep the first one on us. Even if it's opened and used, it's yours to keep.
We just want you to feel good in your skin. 🩵
Easy! Just head to this link and log in to your account. From there, you can update your shipping schedule, cancel, skip a delivery, or change your info anytime.
Here are our typical shipping times:
Standard Shipping: Orders are typically delivered within 3–5 business days.
Priority Shipping: Orders are typically delivered within 2–3 business days.
International Shipping: Delivery times vary by destination but generally take 10–14 business days.
Please note that these times are estimates and may vary based on your location and any external factors affecting shipping carriers. You will receive a tracking number once your order has shipped to help you stay updated on your delivery status.
Please email hello@trypureskin.com if you have any further shipping queries.
Standard Shipping: Orders are typically delivered within 3–5 business days.
Priority Shipping: Orders are typically delivered within 2–3 business days.
International Shipping: Delivery times vary by destination but generally take 10–14 business days.
Please note that these times are estimates and may vary based on your location and any external factors affecting shipping carriers. You will receive a tracking number once your order has shipped to help you stay updated on your delivery status.
Please email hello@trypureskin.com if you have any further shipping queries.
Absolutely! pureskin® daily clean facial towels are designed with sensitive skin in mind. They're made from 100% pure cotton, free of harsh chemicals, fragrances, and dyes that can irritate your skin. Plus, their ultra-soft texture is gentle enough to avoid causing any redness or irritation.
Whether your skin is prone to sensitivity, acne, or dryness, pureskin® provides a clean, gentle, and safe way to care for your face.
Whether your skin is prone to sensitivity, acne, or dryness, pureskin® provides a clean, gentle, and safe way to care for your face.
I strongly recommend these facial towels because their single-use design offers much better control over hygiene. Using a new towel each time can help maintain a cleaner skin surface and can support a lower risk of irritation or breakouts, especially for sensitive or healing skin.