frequently asked questions

GOT QUESTIONS?

We're here to clear things up.

This is probably our most asked question, and here’s why:
Paper towels just aren’t skin-friendly. They’re treated with chemicals like bleach and are super rough on your skin, which can lead to acne and irritation. They also leave behind lint, which just isn't good for irritation either.
pureskin® disposable face towels are the complete opposite—soft, chemical-free, ultra-absorbent, and specifically designed to care for your skin.
We get it—washing your towels more often may seem like a simple solution.
But studies show that bacteria can survive multiple wash cycles. Plus, traditional towels have a rough texture that can irritate your skin, inflame acne, and leave behind lint.
And let's not forget the environmental impact. Constantly rewashing towels hot enough to kill the bacteria uses tons of water and energy. That’s why pureskin® daily clean facial towels are a smarter choice—gentle on your skin, free of lint, and 100% biodegradable.
Air drying is definitely a better alternative to using a traditional towel.
But it’s not the best option for healing your skin. Air drying strips your skin of its natural moisture, often leading to irritation, dryness, and even worsening acne.
You’ve probably noticed that tight, uncomfortable feeling after letting your skin air dry—it’s your skin crying out for hydration.
Plus, waiting 10 minutes for your face to dry before applying moisturizer? Not exactly convenient. With pureskin®, you get a quick, gentle, and hygienic way to dry your face.
Totally get it. And honestly, we recommend trying other brands and comparing them for yourself!
Before my brother and I started pureskin®, we were using other brands too. We noticed a strong, unpleasant odor (some say it smells like gasoline), and when we dug deeper, we found out many were using disposable synthetic materials. That made us question if their towels were truly chemical-free.
That’s one of the big reasons we created pureskin®. Our disposable face towels are made with 100% pure cotton—no synthetics, no weird smells—just completely fresh, soft, and gentle. Try us out and feel the difference! We even have a 60 day money-back guarantee, so there's no risk!
Great question! We understand the concern, but think of it this way: constantly rewashing your towels uses a significant amount of water, energy, and detergent, which also contributes to waste.
That’s why we made sure our pureskin® disposable face towels are 100% biodegradable. They break down naturally and won’t add to landfills.
Plus, for every order, we plant a tree to offset our environmental footprint and give back to the planet.
That's a valid question. It might seem pricey at first glance, but hear us out.
pureskin® is an alternative to those 10-step skincare routines and $70 serums that add up fast.
We're trying to get the message out there that prevention works better than treatment (hint: it’s more affordable too). Our mission is to replace unnecessary steps and products in your routine and actually give your skin a real chance to heal.
Absolutely! pureskin® disposable face towels are designed with sensitive skin in mind. They’re made from 100% pure cotton, free of harsh chemicals, fragrances, and dyes that can irritate your skin. Plus, their ultra-soft texture is gentle enough to avoid causing any redness or irritation.
Whether your skin is prone to sensitivity, acne, or dryness, pureskin™ provides a clean, gentle, and safe way to care for your face.
Here are our typical shipping times:
- Standard Shipping: Orders are typically delivered within 3-5 business days.
- Priority Shipping: Orders are typically delivered within 2-3 business days.
- International Shipping: Delivery times vary by destination but generally take 10-14 business days.
Please note that these times are estimates and may vary based on your location and any external factors affecting shipping carriers. You will receive a tracking number once your order has shipped to help you stay updated on your delivery status.
Please email hello@trypureskin.com if you have any further shipping queries.
Easy! Just head to this link and log in to your account. From there, you can update your shipping schedule, cancel, skip a delivery, or change your info anytime.
Can’t find your login? No worries—just click "Create Account" at this link and use the email you ordered with.
We’ve got your back with our 60-day money-back guarantee.
Here’s how it works:
1. Use your disposable face towels daily and give them a real shot—most people start seeing improvements in skin redness, acne, and irritation within a few weeks.
2. Still not feeling it? Just reach out within 60 days.
3. We'll refund you 100%, no questions asked.
If you ordered more than one box, we’ll send you a prepaid return label for the unused boxes. Keep the first one on us. Even if it’s opened and used, it’s yours to keep.
We just want you to feel good in your skin. 🩵

This is probably our most asked question, and here’s why:
Paper towels just aren’t skin-friendly. They’re treated with chemicals like bleach and are super rough on your skin, which can lead to acne and irritation. They also leave behind lint, which just isn't good for irritation either.
pureskin® disposable face towels are the complete opposite—soft, chemical-free, ultra-absorbent, and specifically designed to care for your skin.
Air drying is definitely a better alternative to using a traditional towel.
But it’s not the best option for healing your skin. Air drying strips your skin of its natural moisture, often leading to irritation, dryness, and even worsening acne.
You’ve probably noticed that tight, uncomfortable feeling after letting your skin air dry—it’s your skin crying out for hydration.
Plus, waiting 10 minutes for your face to dry before applying moisturizer? Not exactly convenient. With pureskin®, you get a quick, gentle, and hygienic way to dry your face.
Great question! We understand the concern, but think of it this way: constantly rewashing your towels uses a significant amount of water, energy, and detergent, which also contributes to waste.
That’s why we made sure our pureskin® disposable face towels are 100% biodegradable. They break down naturally and won’t add to landfills.
Plus, for every order, we plant a tree to offset our environmental footprint and give back to the planet.
Absolutely! pureskin® disposable face towels are designed with sensitive skin in mind. They’re made from 100% pure cotton, free of harsh chemicals, fragrances, and dyes that can irritate your skin. Plus, their ultra-soft texture is gentle enough to avoid causing any redness or irritation.
Whether your skin is prone to sensitivity, acne, or dryness, pureskin™ provides a clean, gentle, and safe way to care for your face.
Easy! Just head to this link and log in to your account. From there, you can update your shipping schedule, cancel, skip a delivery, or change your info anytime.
Can’t find your login? No worries—just click "Create Account" at this link and use the email you ordered with.

We get it—washing your towels more often may seem like a simple solution.
But studies show that bacteria can survive multiple wash cycles. Plus, traditional towels have a rough texture that can irritate your skin, inflame acne, and leave behind lint.
And let's not forget the environmental impact. Constantly rewashing towels hot enough to kill the bacteria uses tons of water and energy. That’s why pureskin® daily clean facial towels are a smarter choice—gentle on your skin, free of lint, and 100% biodegradable.
Totally get it. And honestly, we recommend trying other brands and comparing them for yourself!
Before my brother and I started pureskin®, we were using other brands too. We noticed a strong, unpleasant odor (some say it smells like gasoline), and when we dug deeper, we found out many were using disposable synthetic materials. That made us question if their towels were truly chemical-free.
That’s one of the big reasons we created pureskin®. Our disposable face towels are made with 100% pure cotton—no synthetics, no weird smells—just completely fresh, soft, and gentle. Try us out and feel the difference! We even have a 60 day money-back guarantee, so there's no risk!
That's a valid question. It might seem pricey at first glance, but hear us out.
pureskin® is an alternative to those 10-step skincare routines and $70 serums that add up fast.
We're trying to get the message out there that prevention works better than treatment (hint: it’s more affordable too). Our mission is to replace unnecessary steps and products in your routine and actually give your skin a real chance to heal.
Here are our typical shipping times:
- Standard Shipping: Orders are typically delivered within 3-5 business days.
- Priority Shipping: Orders are typically delivered within 2-3 business days.
- International Shipping: Delivery times vary by destination but generally take 10-14 business days.
Please note that these times are estimates and may vary based on your location and any external factors affecting shipping carriers. You will receive a tracking number once your order has shipped to help you stay updated on your delivery status.
Please email hello@trypureskin.com if you have any further shipping queries.
We’ve got your back with our 60-day money-back guarantee.
Here’s how it works:
1. Use your disposable face towels daily and give them a real shot—most people start seeing improvements in skin redness, acne, and irritation within a few weeks.
2. Still not feeling it? Just reach out within 60 days.
3. We'll refund you 100%, no questions asked.
If you ordered more than one box, we’ll send you a prepaid return label for the unused boxes. Keep the first one on us. Even if it’s opened and used, it’s yours to keep.
We just want you to feel good in your skin. 🩵